Short version: PassLane has no accounts, no ads, and no trackers, and we never sell or share your data. Nearly everything stays on your phone. The exception: your question-by-question progress backs up to our server so a new phone can pick up where you left off — filed under a random code your device made up, never your name or email. Voice answering, if you use it, uses your phone’s built-in speech recognition — see “Audio & microphone” below.
This policy covers the PassLane study app (iPhone, Android, and web) and this website, passlanepro.com. Both are operated by Somos LLC, Arizona — “we” and “us” below. Questions or deletion requests: [email protected].
From students using the app: nothing that identifies you. PassLane has no user accounts, no login, and no sign-up. Studying never requires your name, email, address, phone number, location, or contacts. We use no analytics SDKs and no advertising trackers, and we do not sell or share your information with anyone.
There are exactly two places you can choose to hand us contact details, and neither is part of studying: the optional email box on the in-app suggestion form (see “Suggestions and question reports” below), and the instructor partner application on this website (see “Instructor partner applications”). Both are opt-in, and neither is connected to your study data.
What does reach us is tied to a random device code — a short string your copy of the app invents the first time it runs and keeps in local storage. It is not your Apple or Google account, not an advertising identifier, and not derived from your hardware. On its own it says nothing about who you are; it exists so your own progress can find its way back to you. Clearing the app’s data or reinstalling gives you a new one and orphans the old.
So that a lost or replaced phone doesn’t cost you your studying, PassLane backs your question-by-question progress up to our server automatically whenever you’re online. There is no switch to turn this off today. What is sent, and nothing beyond it: the state you’re studying, the id of each question you’ve answered, its spaced-repetition box, how many attempts it has taken, whether the last attempt was right or wrong, and the time of sending. No audio, no free text, no personal details.
It is stored against your random device code and kept until you ask us to delete it. In the app, under Settings → Backup & transfer, you can see that code and type another device’s code to pull its progress onto this phone. Treat the code like a key: anyone who has it can restore that progress, so share it only with yourself.
Your streak, flagged questions, exam-simulation history, sound and pacing preferences, your acceptance of the Terms, and your purchase status are saved only on your device (in your browser/app storage). These are never transmitted to us or anyone else. Deleting the app removes them.
Sending a suggestion is entirely optional, and one of two things happens when you do. If your message is about a specific question you’re looking at, it goes to our server — the text you wrote, that question’s id, and your random device code — so we can find and fix bad items. Otherwise the app hands the message to your own email app with a draft already filled in: what you wrote, the category you picked, any email address you typed into the optional box, the state and track you’re studying, the id and opening line of the question on screen, and the app version. You can edit or discard that draft, nothing is sent until you send it, and we then see only what you sent plus the address you sent it from. Please don’t type anything into the box you wouldn’t want us to have.
This is the one place on this site that asks for personal details, and only if you are an instructor applying to the partner program — students never see it. If you submit the form on the instructor partner page, you send us your name, email address, and school or program name, plus the optional class size and term you enter, and we store them on our server so we can issue your class code and pay your share. We use them to run the partner program and to reply to you — nothing else. We do not sell or share them, and there is no marketing list. To have your application and code deleted, email [email protected]. None of this is linked to any student’s study data or device code.
PassLane reads questions and answers aloud using pre-recorded audio. To keep the app’s download small, these clips are streamed on demand from a content-delivery network (CDN); loading a clip sends an ordinary web request, including your device’s IP address, to the CDN — just like loading any web page — and the clips contain only the public question-and-answer content. The optional voice-answer feature, where available, lets you say your answer out loud (A, B, C, or D) instead of tapping. It works through your device’s built-in speech recognition from Apple or Google, so your spoken audio is sent to that provider to be converted into text — the same way dictation works elsewhere on your phone. PassLane does not record, store, or keep any audio of its own, and your voice recordings are never sent to us. Speaking is always optional: you can use every part of the app by tapping.
PassLane is intended for adults preparing for professional licensing exams and is not directed at children under 13. We do not knowingly collect information from children.
Deleting the app clears everything held on your device. To have the backed-up progress and any question reports removed from our server, email [email protected] with your backup code (Settings → Backup & transfer) and we will delete what is filed under it. Because we hold no identity for you, that code is the only way we can locate your data.
The app, its question banks, its audio clips, and the backup service run on Cloudflare, which processes ordinary technical request data — including your IP address — to deliver them, as any web host does. Our server uses an IP address only in the moment, and only to limit abusive request rates; it is never stored alongside your progress. Speech recognition, if you use voice answering, is performed by Apple or Google as described above. Purchases are handled by the App Store or Google Play, and we never see your payment details. No advertising networks, analytics SDKs, or data brokers are involved, and we do not sell or share any information with third parties for marketing.
passlanepro.com sets no cookies, runs no analytics or advertising tags, and embeds nothing from other companies — every image, font, and script is served from this site. It is hosted on Cloudflare Pages, which handles the request (including your IP address) to deliver the page. Some pages substitute your U.S. state’s name for the words “your state”; that is worked out from Cloudflare’s edge location data as the page is served, is not stored, and never leaves the page you’re reading.
If this policy changes, we will update this page and the effective date above.
Questions about this policy? Email [email protected].